Effective Date: 10/10/2025
At Vajra Icon Pvt. Ltd. (“Vajra Icon”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
1. Information We Collect
We collect the following types of information to process your orders and improve your shopping experience:
a. Personal Information
When you make a purchase or register on our site, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by Shopify or our payment gateway)
b. Non-Personal Information
We may collect:
- Browser type, device type, and operating system
- IP address and approximate location
- Site usage data, including pages visited and time spent
This data helps us understand how customers use our site and improve our service quality.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations, invoices, and shipping updates
- Respond to inquiries or support requests
- Improve our website, products, and services
- Comply with legal, tax, and accounting requirements
We do not sell or rent your personal information to any third party.
3. Sharing Your Information
We may share limited information with trusted third parties only when necessary:
- Shopify – to power our online store
- Payment processors – to securely process transactions
- Shipping carriers – to deliver your orders
- Analytics or marketing tools – to help us understand site usage and performance
Each third party is contractually obligated to protect your data and use it only for authorized purposes.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy — typically for up to 7 years for accounting and tax compliance.
After this period, your data is securely deleted or anonymized.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and shopping cart
- Analyze traffic and site performance
- Deliver personalized offers or content
You can disable cookies in your browser settings, but some features of the website may not function properly as a result.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with your local data protection authority
To exercise these rights, please contact us at support@vajraicon.com.
7. Security
We take security seriously. All data transmitted through our site is protected by SSL encryption, and our systems are regularly monitored to prevent unauthorized access, disclosure, or alteration.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:
Email: support@vajraicon.com
Address: Machagaa, Lunkushi -11, Lalitpur
WhatsApp: +977 9705451211
